Resourcing Gap: Refugees don’t receive needed aid due to a volunteer shortage in humanitarian charities. In winter, this crisis intensifies as charities can't meet the increased need for support. Capacity Gap: Many charities lack expertise and resources to operate sustainably. Without focused training, wellbeing support, and capacity-building, they can’t support refugees effectively. Visibility Gap: Reduced media attention, along with compassion fatigue, hinder awareness and support for refugees

1. By expertly matching volunteers to partner charities, ensuring they are well-prepared and carry the right skills and motivations to volunteer responsibly. 2. By understanding charity partner challenges, identifying gaps, and providing additional support through best practices, training, and well-being support. 3. By bridging the visibility gap through volunteering, volunteers better understand the reality of being displaced and become advocates for support, both locally and online